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SUPPORT TRACK

What You Need: Work Documentation

To get the most out of your DBA resources all database-related work needs to be documented. This helps to minimize the effects of DBA turnover and allows the team to reuse methods and techniques in the future.

Pythian’s Solution

Support track is our secure, web-based tracking and reporting system that documents every interaction with your system. Every request you submit, every activity that's been performed on your database will be documented and available to you around the clock.

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