Oracle Promises to Support You

Posted in: Technical Track

Oracle is improving its support services. New CIO David Thompson announced at the IOUG Live 2005 database user event this week that the company will be stepping up its maintenance policies. He highlighted new features such as live web conferencing to Oracle’s online support offering, Metalink. Metalink will also inlude new content features like live product demonstrations, tips and tricks, and an improved search engine. And Oracle will support each release of its database and Oracle applications server for five years, beginning with versions 9.2 and 10.1.2 respectively.

Users at the IOUG event were optimistic, but some remained concerned over the way Oracle manages its patches and security fixes. read article.

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About the Author

As Pythian’s Chief Executive Officer, Paul leads this center of excellence for expert, outsourced technical services for companies whose systems are directly tied to revenue growth and business success. His passion and foresight for using data and technology to drive business success has helped Pythian become a high-growth global company with over 400 employees and offices in North America, Europe, and Asia. Paul, who started his career as a data scientist, founded Pythian when he was 25 years old. In addition to driving the business, Paul is a vocal proponent of diversity in the workplace, human rights, and economic empowerment. He supports his commitment through Pythian’s hiring and retention practices, his role as board member for the Basic Income Canada Network, and as a supporter of women in technology.

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