Oracle VM Manager: OVMAPI_6000E Internal Error: Connection Refused

Posted in: Technical Track

This is just a quick post to share my first 3.1.1 Oracle VM Manager (OVMM) troubleshooting experience.

After the initial installation, I rebooted the server, tried to access OVMM https://ovmmhost:7002/ovm/console, and received the following error in a browser screen:

Unexpected error during login (com.oracle.ovm.mgr.api.exception.FailedOperationException: OVMAPI_6000E Internal Error: Connection refused Connection refused[[ < date > ), please consult logs for details. OVMAPI_6000E Internal Error: Connection refused Connection refused
< date >
Unexpected error during login (com.oracle.ovm.mgr.api.exception.FailedOperationException: OVMAPI_6000E Internal Error: Connection refused Connection refused[[ < date > ), please consult logs for details. OVMAPI_6000E Internal Error: Connection refused Connection refused date .

If you see that error and try looking for a solution on Google, then unfortunately for you it is a very generic error message (a.k.a. ORA-600 in Oracle VM world ;) ) and you will need to dig a bit to find out what exactly is wrong in your case. For me, the system time had been changed for a reason or another, and OVMM refused to accept it. How did I find it? The answer is as follows.

[root@team5lab ~]# grep -i "error"  /u01/app/oracle/ovm-manager-3/machine1/base_adf_domain/servers/AdminServer/logs/AdminServer*
/u01/app/oracle/ovm-manager-3/machine1/base_adf_domain/servers/AdminServer/logs/AdminServer-diagnostic.log:[2012-05-15T06:10:51.068-04:00] [AdminServer] [ERROR] [] [org.apache.myfaces.trinidadinternal.application.StateManagerImpl] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5901ed0250b40ee9:-7b25700f:1374ff71fa3:-8000-0000000000000019,0] [APP: ovm_console] Could not find saved view state for token -7fm4vgxvd
/u01/app/oracle/ovm-manager-3/machine1/base_adf_domain/servers/AdminServer/logs/AdminServer-diagnostic.log:[2012-05-15T06:12:29.507-04:00] [AdminServer] [ERROR] [] [com.oracle.ovm.mgr.faces.backing.Login] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 5901ed0250b40ee9:-7b25700f:1374ff71fa3:-8000-000000000000002d,0] [APP: ovm_console] Unexpected error during login (com.oracle.ovm.mgr.api.exception.FailedOperationException: OVMAPI_6000E Internal Error: Connection refused Connection refused[[
/u01/app/oracle/ovm-manager-3/machine1/base_adf_domain/servers/AdminServer/logs/AdminServer-diagnostic.log:Tue May 15 06:12:29 EDT 2012), please consult logs for details. OVMAPI_6000E Internal Error: Connection refused Connection refused
/u01/app/oracle/ovm-manager-3/machine1/base_adf_domain/servers/AdminServer/logs/AdminServer.log:wlw.logErrorsToConsole = false
/u01/app/oracle/ovm-manager-3/machine1/base_adf_domain/servers/AdminServer/logs/AdminServer.log:                   FATAL ERROR: THE CURRENT SYSTEM TIME IS EARLIER THAN THE MOST RECENT EVENT TIME IN OVM MANAGER!
/u01/app/oracle/ovm-manager-3/machine1/base_adf_domain/servers/AdminServer/logs/AdminServer.log:####     <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <0000JTFxnHv9h^WjLxbQ8A1FgYf8000002> <1337076450944>
[root@team5lab ~]#

From the output “FATAL ERROR: THE CURRENT SYSTEM TIME IS EARLIER THAN THE MOST RECENT EVENT TIME IN OVM MANAGER!”, the problem was clear. I just checked the system time and fixed it.

Just to save you some googling time:

####      <>   <Received exception while creating connection for pool “OVMDS”: ORA-28000: the account is locked

Solution (Avi Miller)

####      <>    <Workflow Manager: , com.oracle.odof.command.InvokeMethodCommand@5f46b669
java.lang.OutOfMemoryError: Java heap space

Solution (Avi Miller)

General peace of advice: If you’re stuck with an Oracle VM issue, look for Avi Miller in OTN Oracle VM Forums. He is the man. ;)

Interested in working with Yury? Schedule a tech call.

About the Author

Yury is a nice person who enjoys meeting and working with people on challenging projects in the Oracle space. He started to work as an Oracle DBA 14 years ago (1997). For the past 10 years (since 2001) his main area of expertise is Oracle e-Business Suite. Yury is an OCP 7,8,9,10g and OCM 9i,10g. He is a frequent presenter at Oracle related conferences such as Hotsos, UKOUG and AUOUG. Yury is a socially active person. Apart from Social Media (Twitter, Bloging, Facebook) he is the primary organizer of Sydney Oracle Meetup group (250 people). So if you happen to be in Sydney (Australia) drop Yury a message and stop by at one of his Meetups.

1 Comment. Leave new

Ravi Kasibhatla
March 1, 2014 7:23 am

Hi,

we have an atypical issue with the OVM environment that was stable for almost an year.
Sincea few days the below issue is presenting and we can’t find a reason for that. Any help in the regard is greatly appreciated.

– 4 of the blades with OVM Server are up and running with their respective VMs
– but when we try to start the OVM Manager service, that is on a separate blade, all the OVM Server blades are coming down one-by-one except the OVM Master server.
– The log on each OVM Server that goes down shows clean shutdown process without any error messages, but we couldn’t find why the shutdown (init0 ) signal was sent to them and who send them (either manager or the master)

Any insight into the issue would be a great help.

Regards

Ravi

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