OTN Forums Developers Heard My Voice

Posted in: Technical Track

A few month ago I posted about my indignation regarding the inability to change my email address on OTN. Now, I’m not only able to change my email address, but also the screen name (I don’t think I do that before either).

After a closer look, I saw that this applies only to my notification email address. However, I don’t see any other addresses in my profile, so I suppose it’s become an invisible primary key, which wouldn’t bother me in any way, to be honest.

In the end, it took Oracle just 2 months and 5 days to follow up on my post. Not too bad, considering that OTN forums were full of complaints for years! ;-)

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About the Author

What does it take to be chief technology officer at a company of technology experts? Experience. Imagination. Passion. Alex Gorbachev has all three. He’s played a key role in taking the company global, having set up Pythian’s Asia Pacific operations. Today, the CTO office is an incubator of new services and technologies – a mini-startup inside Pythian. Most recently, Alex built a Big Data Engineering services team and established a Data Science practice. Highly sought after for his deep expertise and interest in emerging trends, Alex routinely speaks at industry events as a member of the OakTable.

8 Comments. Leave new

Marco Gralike
June 28, 2007 1:08 pm

Yoohoo !!!

Thx Alex for the tip

;-)

Reply
Gints Plivna
June 28, 2007 1:25 pm

I blogged about that as well 15 days later than you here
http://gplivna.blogspot.com/2007/01/five-million-and-counting-what_30.html

Our friend Justin even commented it.
After that I wrote my victory song http://gplivna.blogspot.com/2007/04/statistics-is-power.html but of course it was our common song :))))

In the thread you mentioned there were rumors about some possible reasons, but if I remember correctly it wasn’t PK rather some stupid design decision. BTW now this thread is gone, obviously OTN doesn’t want to leave behind dirty traces :)

Reply

FINALLY! Although I’m not sure what a “login email” is, since I just login with a username. Perhaps it’s the login they use if you forgot your password or something.

Still very silly that it was a problem for this long.

Reply

I blogged about that as well 15 days later than you in my blog collecting stats for last ~500 or so threads. About 10% of thrads and 25% messages were about this very topic.

Our friend Justin even commented it.

In the thread you mentioned there were rumors about some possible reasons, but if I remember correctly it wasn’t PK rather some stupid design decision. BTW now this thread is gone, obviously OTN doesn’t want to leave behind dirty traces :)

Reply
OraTransplant » Log Buffer #51: a Carnival of the Vanities for DBAs
June 29, 2007 11:00 am

[…] Frank van Bortel blogs about a whole bunch Firefox plugins for Oracle users. Alex Gorbachev from the Pythian Group finally got his voice heard on being able to change your OTN email address. […]

Reply
Alex Gorbachev
June 29, 2007 8:49 pm

Thanks for details Gints. Interesting statistics indeed.

Sorry for delay in the comments — anti-spam plug-in definitely needs an upgrade as few people complained in recent weeks that comments don’t go through sometimes (even me!).
If that ever happens – contact me or other bloggers here and we have a look right away!

Reply
Uwe M. Kuechler
July 5, 2007 9:39 am

Oh, great, thanks for the hint! I’ve been e-mailing with OTN support about this like h*ll, and finally… nothing happened. :(
It must have happened during the one of the last upgrades when they confused my screen name with my email address and never changed that flaw since then. This resulted in no thread notification, no password reminders, no communication.
Looks like I’ll become more active on OTN, again.
Regards, Uwe

Reply

There is a new way to change you email id and login name for oracle.com account but it’s deep into Help & FAQ section. I did that and immediately lost my OTN membership and associated posts as well as integration with Oracle Mix. Mix recovered my profile but OTN Forum is now brand new. Oh well.

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