OTN Forums Developers Heard My Voice

Jun 28, 2007 / By Alex Gorbachev

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A few month ago I posted about my indignation regarding the inability to change my email address on OTN. Now, I’m not only able to change my email address, but also the screen name (I don’t think I do that before either).

After a closer look, I saw that this applies only to my notification email address. However, I don’t see any other addresses in my profile, so I suppose it’s become an invisible primary key, which wouldn’t bother me in any way, to be honest.

In the end, it took Oracle just 2 months and 5 days to follow up on my post. Not too bad, considering that OTN forums were full of complaints for years! ;-)

8 Responses to “OTN Forums Developers Heard My Voice”

  • Marco Gralike says:

    Yoohoo !!!

    Thx Alex for the tip

    ;-)

  • Gints Plivna says:

    I blogged about that as well 15 days later than you here
    http://gplivna.blogspot.com/2007/01/five-million-and-counting-what_30.html

    Our friend Justin even commented it.
    After that I wrote my victory song http://gplivna.blogspot.com/2007/04/statistics-is-power.html but of course it was our common song :))))

    In the thread you mentioned there were rumors about some possible reasons, but if I remember correctly it wasn’t PK rather some stupid design decision. BTW now this thread is gone, obviously OTN doesn’t want to leave behind dirty traces :)

  • Don Seiler says:

    FINALLY! Although I’m not sure what a “login email” is, since I just login with a username. Perhaps it’s the login they use if you forgot your password or something.

    Still very silly that it was a problem for this long.

  • Gints Plivna says:

    I blogged about that as well 15 days later than you in my blog collecting stats for last ~500 or so threads. About 10% of thrads and 25% messages were about this very topic.

    Our friend Justin even commented it.

    In the thread you mentioned there were rumors about some possible reasons, but if I remember correctly it wasn’t PK rather some stupid design decision. BTW now this thread is gone, obviously OTN doesn’t want to leave behind dirty traces :)

  • […] Frank van Bortel blogs about a whole bunch Firefox plugins for Oracle users. Alex Gorbachev from the Pythian Group finally got his voice heard on being able to change your OTN email address. […]

  • Thanks for details Gints. Interesting statistics indeed.

    Sorry for delay in the comments — anti-spam plug-in definitely needs an upgrade as few people complained in recent weeks that comments don’t go through sometimes (even me!).
    If that ever happens – contact me or other bloggers here and we have a look right away!

  • Oh, great, thanks for the hint! I’ve been e-mailing with OTN support about this like h*ll, and finally… nothing happened. :(
    It must have happened during the one of the last upgrades when they confused my screen name with my email address and never changed that flaw since then. This resulted in no thread notification, no password reminders, no communication.
    Looks like I’ll become more active on OTN, again.
    Regards, Uwe

  • Alex Gorbachev says:

    There is a new way to change you email id and login name for oracle.com account but it’s deep into Help & FAQ section. I did that and immediately lost my OTN membership and associated posts as well as integration with Oracle Mix. Mix recovered my profile but OTN Forum is now brand new. Oh well.

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