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10.17.05
Siebel customers to choose between Oracle and SAP

Oracle, currently in the process of acquiring the leading CRM ("Customer Relationship Management") vendor, Siebel, is seeing some form of competition from SAP, who is offering to US companies running Siebel, a credit of up to 75% of their existing Siebel software licensing fees toward the licensing of SAP's comparable CRM products. SAP is offering a program called "Safe Passage Program" to Siebel customers who are uncertain about Oracle's pending acquisition of Siebel. The program is aimed at providing, among other things, the 75% credit and also "Conversion tools, implementation methodologies and services from SAP and its partners to help ensure a smooth transition to mySAP CRM".

We'll anxiously wait to see how many of Siebel customers went to Oracle and how many went to SAP...