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Jserv JVM Issues with Many SSWA Users

If your configuration matches the following setup, then this blog could be helpful to you.

OS: Redhat Enterprise Linux 3 or 4
JDK: Sun Java 1.3 or 1.4
Apps: 11.5.9 or 11.5.10
Users: many Oracle Self Service Web Applications Users e.g., iProc, iRec, Timecard, and HR self-service

With this setup, you might have already faced issues like the Apps login page not responding, or browsers timing out in loading SSWA pages. You might have raised numerous long-running TARs with Oracle support on this and ended up uploading lot of Apache and Jserv debug logs, and you always end up recycling or bouncing the Apache service to fix the issue. Don’t worry—you are not alone here.

Read the rest of this entry . . .

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