Case Studies

Helping a ‘Tiny’ Operation Become a Global Giant

Company: TinyCo. – San Francisco, CA, USA
Market: Entertainment/Media
Technology:
MySQL
Rackspace
Amazon
VPN
Vertica Cluster

Serving up more than a million downloads a month, TinyCo was expanding globally and needed a single, large-scale private network to provide simplified connectivity to its secure database. They turned to Pythian as their trusted advisor to deliver around-the-clock expert support and best-in-the-business problem solving.

    • 3x Increase in performance
    • 0 Downtime migration to the cloud
    • Reduced licencing cost using OpenVPN Access Server

Situation

In the intensely competitive mobile gaming sphere, staying ahead isn’t just about developing the latest and greatest game—it’s about getting to market first and keeping a grip on consumers’ imaginations. With the popularity of its games soaring, TinyCo needed to focus on handling the mounting workload associated with getting new games to market and cope with their expansion from a small shop to a company of more than 100. They didn’t have time to manage their data infrastructure, which required more connectivity and support than traditional gaming platforms.

While TinyCo had used larger database companies in the past to support its technology infrastructure, their impersonal, help-desk-style service meant anyone from TinyCo calling in for support had to retrace technical details every time. Pythian’s expertise and dedicated team engagement model fit TinyCo’s needs.

Solution

One of Pythian’s roles was to manage TinyCo’s MySQL and Cassandra cluster, providing the game developer with a next generation architecture. Pythian was able to improve performance by a factor of three without even looking at the queries.

To address its connectivity needs, TinyCo wanted to implement a more efficient process, with fast, simple, cost effective storage and easy scalability and integration. They also wanted a Vertica cluster at Amazon to host its business intelligence database. Pythian selected the OpenVPN Access Server as a VPN gateway—meeting all of TinyCo’s requirements—implemented a site-to-site VPN between Rackspace and Amazon, and deployed a Vertica cluster at Amazon. With Pythian’s support, the result was a zero downtime migration from Rackspace to Amazon VPC.

“Pythian has been an extension of our team. I can spend eight hours researching an obscure problem or call them and they’ve probably encountered it before and can fix it. They provide us with that depth of expertise on a dime and we’ve been able to lean on them for maintenance and operation support.”
– Bo Shi, Software Engineer, TinyCo

Results

Thanks to Pythian’s expertise and support, TinyCo’s new infrastructure delivers:

    • More capacity
    • Improved performance
    • Reduced licensing costs with OpenVPN Access Server
    • Easier manageability using new web-based interface
    • Better scalability with Amazon VPC
    • Enhanced security from site-to-site VPN

Download the case study here