How We Work

The Pythian Group is not a help desk. Our DBAs become an active part of your IT team. Using a secure high-speed VPN (Virtual Private Network) we connect directly to your remote IT environment from our Database Operations Center. This gives us secure access to the database as if we’re sitting in your office.

We’re also on guard 24/7. With custom-built Pythian software, we proactively monitor all of your production database environments continuously. And if our software detects there's even the potential for trouble, we're on the job—immediately drawing on the depth of experience only The Pythian Group can offer. That’s because our commitment to the highest level of ongoing service exceeds our client’s expectations every time.