Step by Step – Ongoing Activities

Here’s how we ensure the optimal availability and performance of your system:

• Collaborate with developers and system administrators
• Implement database upgrades and patches
• Assist with ERP application upgrades and patches
• Review logs and database performance parameters every workday
• Maintain backup and disaster recovery document
• Perform preventative maintenance, tuning, and ad hoc trouble shooting
• Participate in conference calls and/or online meetings with your team
• Mentor and advise your in-house team as desired
• Monitor and manage objects and storage
• Perform logical and physical database design
• Design and implement data architecture

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