Customer Success Stories | Pythian®

Midwest grocer turns shopper data into satisfied customers

Written by Pythian Marketing | Jan 25, 2024 2:10:17 PM

What we did:

Working together, Pythian helped the grocer to:

  • Set the right incentive strategy. Pythian’s data scientists helped Schnucks develop a machine-learning model to predict shopper likelihood to buy certain products. These insights drove other campaign parameters.
  • Launch in the cloud. The modern, scalable GCP platform gave Schnucks computing power and ease-of-use. It offered far more flexibility than creating a custom, on-premise solution.
  • Test and learn. The 12-week proof of concept gave the Schnucks team the opportunity to learn the platform and absorb Pythian’s analytic approach in a collaborative environment.

With the subject in place, Pythian and Schnucks worked quickly to launch the proof of concept. This included:

  • Building an algorithmic, machine learning model in GCP. The model predicts the likelihood a customer will buy certain products, based on their individual shopping history.
  • Identifying Own Brand products to recommend to each customer, based on their unique results in the model.
  • Distributing coupons, special offers and other promotions to the test group during each week of the 12-week campaign, via Schnucks Rewards, the company’s loyalty program. (The control group received no recommendations or incentives.)


Technologies used:

  • Anthos
  • App Engine
  • Apigee
  • BigQuery
  • Cloud Logging
  • Cloud Run
  • Cloud SQL
  • Composer
  • DataFlow
  • DNS
  • Google Cloud Storage (GCS)
  • Google Compute Engine (GCE)
  • Google Kubernetes Engine (GKE)
  • IAM
  • Natural Language API
  • Pub/Sub 
  • Vertex AI
  • VPC