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Customer Success

Modern cloud platform expedites customer analytics

Switching to Google Cloud and BigQuery helps communications technology provider deliver mission-critical reports with ease.

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Overview

Industries

Telecommunications

Locations:

Global

A global communications technology provider struggled to deliver timely analytics to customers, due to the limitations of their on-premises database. Pythian migrated the company to a high-performance Google Cloud and BigQuery environment that can easily ingest thousands of files every hour and deliver near real-time analytics. Critical customer reports now run in minutes (compared to hours). The company has already leveraged their modern cloud infrastructure to launch enhanced reporting and add value for customers.

What we did

Pythian migrated the company to a high-performance Google Cloud and BigQuery environment that could easily handle the demands of their business. This included developing a flexible architecture that can ingest thousands of files every hour and more than 3 terabytes of data each day. We also created a custom interface that issues automated alerts anytime live data triggers a key threshold, such as a potential outage. 

 
 
 

Technologies used 

 
  • Google Cloud
  • BigQuery

Key Outcomes

The communications technology provider now has a modern cloud infrastructure, near real-time data access and nearly unlimited capacity for future growth. Critical customer reports run in minutes, compared to hours (or not at all) in the previous on-premises system. With the new Google platform, they’ve already made reporting enhancements to provide their customers with stronger, regional analytics.

Explore our Cloud Migration Services

No matter your business, no matter the challenge: Pythian’s solutions drive results.