Toxic conversations between players is a widespread issue in the online gaming world. One of the largest developers of multiplayer online games turned to Google and Pythian for assistance with a solution for detecting toxicity in gameplay conversations by analyzing the audio stream.
The company has existing toxicity detection models that work well with instant messaging chats. However, they wanted to expand those chat detection models into online speech conversations. Pythian developed a prototype solution.
of toxicity sentiments by aggregating several transcriptions of lower accuracy using different recognition engines