Pythian helped QAD quickly onboard two newly acquired companies at the same time, providing new users with training and support as they switched from Office 365 to Google Workspace.
QAD Inc. is a provider of next-generation manufacturing and supply chain solutions in the cloud. The company delivers adaptive applications that help manufacturers rapidly respond and adapt to disruptions in supply and fluctuations in demand by seamlessly optimizing agility, efficiency, and resilience.
When QAD acquired RedZone, a connected workforce platform, and Livejourney, a provider of real-time process mining and predictive modeling solutions, the company also acquired new employees. But those new employees were using Office 365, so QAD needed to onboard users from two different companies and bring them together into a single, unified IT environment.
After the weekend migration, it was business as usual for the company’s 2,650 users, and the newly acquired employees onboarded quickly.
- The new environment had an extremely high adoption rate, with few support requests.
- Newly acquired employees were able to quickly start collaborating with their new colleagues and communicating with customers.
- Pythian also discovered some email configuration issues in QAD’s environment, which led Pythian to conduct an email security deep dive and fix them.
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