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How Personal Information is Used



Providing, improving and developing Pythian services

We use data to provide and improve the services we offer, as well as to develop new products or services or to provide customer support. For example, we use your personal information to:

  • activate your account, send you invoices and provide you with technical support
  • understand and meet your preferences 
  • add new features to our existing services or products
  • send you notices on upgrades and updates
  • deactivate your account when your relationship with Pythian ends
  • use your personal data to detect and prevent fraud
  • authenticate your identity when you log in to your account or when you request information that should only be provided to you 
  • protect the security of our systems, services and clients, as well as to protect our rights, safety and property and those of our affiliates, you or others, so that we can pursue available remedies or limit damages that we may sustain.

Sending communications to you

We use your personal information to communicate with you; for example:

  • to fulfill or enforce applicable notices;
  • to respond to your inquiries;
  • to send you communications relating to services, promotions or events

Complying with legal requirements

We may need to use your personal information to comply with legal and regulatory requirements and legal processes, including, for example, responding to lawful requests from public and government authorities and court orders.