GigaOm builds unbiased AI analyst on Google Cloud

AI agents answer complex questions in seconds.

Pythian developed an unbiased AI analyst to replicate research report data accurately.

Using Google Cloud, Pythian helped GigaOm transform their dense research reports into an interactive, 24/7 digital analyst. The digital assistant helps GigaOm’s customers extract insights from dense analyst reports instantly, accelerating the procurement cycle and vendor down-selection process. Most importantly, the system's custom configuration eliminates AI bias, ensuring that automated responses remain strictly objective and factually grounded.

The way it responds is how one of my analysts would respond. It’s very impressive."

Howard Holton

Chief Operating Officer (COO), GigaOm

IMPARTIALITY RISKS

Standard LLMs compromised research integrity

Generic language models often defaulted to recommending specific vendors instead of providing the objective market down selection GigaOm requires.

DATA COMPLEXITY

Interpreting sophisticated graphical radar plots

Standard multimodal models failed to accurately interpret the complex nuances found in GigaOm’s proprietary graphical data representations.

NARRATIVE NUANCE

Capturing unique analyst voice and logic

GigaOm needed the AI agents to match the high standards and specific analytical tone of their veteran research team.

INFORMATION DENSITY

Navigating high-volume technology research reports

The sheer volume of data in 150 annual reports made manual summarization for specific customer queries nearly impossible to scale.

Designing custom AI solutions eliminated errors and increased data accuracy.

Pythian avoided generic solutions by building a RAG architecture specifically designed for GigaOm’s unique document structures. This allowed for greater relevance and improved accuracy when dealing with domain-specific technology research. The custom build ensures the AI remains grounded in GigaOm's proprietary data.

Extracting precise data from research tables provides deeper, factually grounded answers.

Recognizing that standard RAG systems struggle with tables, Pythian developed a component to extract numerical data from research tables. This supplementary context is integrated into the generative process for more factually sound responses. The result is a system that understands both the "what" and the "how much" of the research.

Prioritizing AI objectivity ensures impartial responses and protects the client's long-term reputation.

Pythian configured the Gemini models to prioritize impartiality, ensuring the AI assists in down-selection rather than providing biased recommendations. This configuration mirrors the nuanced approach of human analysts, maintaining GigaOm’s reputation as a trusted advisor. The solution successfully automates the "analyst voice" at scale.

Deploying Gemini models on Vertex AI allows the system to process complex queries.

Utilizing Vertex AI Notebooks and Gemini models, Pythian created a robust environment for testing and deploying the AI tool. This high-performance infrastructure allows GigaOm to process complex queries against their massive report library in real-time. The technology stack ensures the system remains scalable as GigaOm's library grows.

Pythian helps you scale applications and business agents with Vertex AI

Pythian helps you leverage Gemini models to grow your business.

Pythian is a premier Google Cloud partner

Agentic AI Services

Customer success story

GigaOm empowers business leaders with faster, AI-powered analysts responses.

AI agents answer complex questions in seconds.

Pythian developed an unbiased AI analyst to replicate research report data accurately.

Howard Holton

24/7

Digital agent

100%

Impartially maintained

Stop fighting data density and start engineering clarity.

Dense data and complex algorithms created bottlenecks that delayed analyst output.

Pythian scaled human expertise by using GigaOm's research knowledge base, developing and deploying AI agents that mirror original analyst reports with unbiased summaries.

Standard LLMs compromised research integrity

Interpreting sophisticated graphical radar plots

Capturing unique analyst voice and logic

Navigating high-volume technology research reports

Designing custom AI solutions eliminated errors and increased data accuracy.

Extracting precise data from research tables provides deeper, factually grounded answers.

Prioritizing AI objectivity ensures impartial responses and protects the client's long-term reputation.

Deploying Gemini models on Vertex AI allows the system to process complex queries.

Deploy AI solutions faster with Pythian's production AI services.

Pythian is a proud Google Cloud Premier Partner

Lean into our deep expertise and 25+ years of data heritage.

Howard Holton and Paul Lewis discuss AI as it is today.

Watch full video ->