Database DBA Support
Customer success story
HealthTech leader stabilized global manufacturing operations by unifying fragmented database support.
Outsourcing DBA support resulted in immediate savings for healthcare innovator.
Pythian unified the company’s fragmented vendor support and implemented proactive monitoring, shifting the team from reactive firefighting to strategic infrastructure optimization.
Managing a complex ecosystem of 1,900+ database assets across 150 countries created a massive bottleneck for this global medical device leader. They transitioned to Pythian Database Managed Services to consolidate fragmented vendor support and gain specialized Oracle Exadata expertise. By implementing unified 24/7 monitoring and standardized lifecycle processes, Pythian transformed their reactive environment into a proactive, high-performance engine.
"Partnering with Pythian to unify and manage our complex infrastructure has created a high-performance foundation specifically designed to ensure operational resilience and safeguard our global manufacturing output."
Senior IT Director
HealthTech Provider
$700K
Immediate savings
65
PostgreSQL instances standardized
Reclaim your budget with database modernization.
The medical technology faced a critical bottleneck managing 1,900+ global database assets without specialized Exadata expertise.
Pythian consolidated sprawling database estate, replacing inconsistent vendor cycles with a proactive, high-availability support model.
"We were caught in a cycle of reactive firefighting that directly threatened our production output; partnering with Pythian provided the specialized expertise we lacked internally, transforming our operational bottleneck into an efficient, cost-effective engine."
Senior IT Director
HealthTech Provider
Stalled ExaCC implementation
The internal team struggled with storage rebalancing and optimization on new Exadata Cloud at Customer systems.
Operational support inconsistency
Managing multiple vendors created a disjointed approach that slowed down response times for critical applications.
Unreliable monitoring infrastructure
Monitoring alerts frequently failed to generate ServiceNow tickets, leaving the team unaware of emerging system risks.
Manufacturing stability threats
Performance issues in SAP memory configurations directly impacted production facilities and manufacturing output.
Pythian provided centralized oversight across all technologies.
By implementing unified 24/7 support for Oracle, SQL Server, and PostgreSQL environments, Pythian eliminated the inefficiencies of fragmented vendor relationships. This consolidated oversight ensures mission-critical manufacturing applications maintain high performance across a complex global footprint.
Standardized procedures ensured global operational stability.
Pythian established standardized procedures for database creation, retirement, and change management to streamline operations across the sprawling inventory. Utilizing documented runbooks and clear escalation procedures provides the necessary structure to meet strict healthcare industry compliance and security requirements.
Integrated monitoring tools eliminated manual oversight risks.
Pythian deployed Grafana, Prometheus, and SolarWinds DPA to automate ServiceNow ticket creation, enabling proactive issue resolution instead of reactive firefighting. Robust visibility gained through these integrations allows the healthcare provider to identify and resolve potential bottlenecks before they impact global business operations.
Specialized expertise safeguarded high-stakes manufacturing output.
Leveraging specialized Oracle Exadata skills, Pythian resolved high-impact SAP memory configuration issues and implemented dynamic CPU scaling to safeguard production facility output. Targeted optimizations directly improved overall system reliability and ensured high availability for manufacturing systems requiring minimal downtime.
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