Managed IT Services | Database Managed Services

Database managed services

Pythian delivers 24/7 database managed services, monitoring and support, 365 days a year. We are a proactive partner, continuously optimizing the performance of your database and strengthening security. Our teams specialize in over 45 database, cloud, and data warehouse technologies.

No matter where your data lives, Pythian can manage it better—saving you up to 60% more. 

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Pythian is a Database Managed Service provider with decades ensuring better database management for less.
Why choose Pythian as your database managed service provider?

Pythian is known as the best database managed service provider

For over 3 decades, we’ve delivered world-class data management services to global customers—ensuring databases are reliable, scalable, secure and operate seamlessly. 

60%

Decrease in operational spending

By partnering with Pythian customers cut operational costs with our database management service.

25,000+

Databases managed

Pythian supports over 45 technologies—from data platforms, warehouses, data lakes, databases to cloud.

500+

Global customers

As a global database managed service provider, we serve customers across the world—many who have been with us for decades.

What's included in Pythian's database managed services?

Our full-service database management approach

Pythian goes beyond day-to-day database management—we optimize the performance of your databases to ensure better data availability, stronger security, and set up your systems to scale as your business grows.

Optimize database performance with Pythian as your partner

Databases are the backbone of your business. When you partner with Pythian, our teams continuously optimize your database performance to ensure your systems seamlessly operate so you can focus on what matters most—business growth.

24/7 database monitoring with better tooling and real-time reports

Pythian’s database monitoring tools and real-time reporting dashboards ensure issues are proactively detected. Our database monitoring tooling runs continuous health checks to keep your databases running smoothly—improving performance and enhancing security.

Rapid issue response times with on-call, global teams

If database issues occur, Pythian responds immediately. With our depth of experience and technical expertise, we quickly find the root cause of the database issue and permanently resolve it. We are on call—night and day, available to you no matter what time it is.

Minimize business disruption with seamless operations

Pythian ensures your systems are seamlessly operating. We implement redundancy, load balancing, and failover clustering solutions for better business continuity—even during planned or unplanned downtime.

Reduce downtime with regular database maintenance

Pythian performs routine system maintenance, including database updates and patches to prevent vulnerabilities and ensure databases run smoothly. We’ve completed thousands of database upgrades—unlocking new features, reducing risk, optimizing costs, and providing ongoing support.

Higher data availability with more reliable databases

Data is readily available and accessible to users without interruption. Pythian will set up data replication and fault tolerance to minimize downtime and data loss, ensuring businesses can continue operating without interruption.

Ensure your databases are built for scalability

Be confident your systems can scale when you need them to. Pythian will evaluate systems to determine the best database strategy to handle workloads, adapt to spikes in demand, while maintaining speed and responsiveness.

Protect your business with stronger database security

Pythian ensures data security measures are in place to protect your business—we implement solutions such as encryption and access controls to protect against unauthorized access and data breaches.

Be confident in your disaster recovery and backup plan

Pythian will define a business continuity plan that includes disaster recovery procedures and communication strategies. Robust backup and recovery protocols are essential for restoring data quickly in case of a disaster—mitigating the impact of any foreseeable disruptions.

HealthTech leader saves $700K/yr by outsourcing data management

Pythian helped a global medical device leader modernize its complex database environment, standardize operations, improve monitoring, and deliver enhanced system performance and reliability.

Continue reading ->
HealthTech leader saves $700K/yr by outsourcing data management.
What technologies does Pythian support as a database managed service provider?

No matter where your data resides, Pythian is here to manage it better

Pythian supports over 45 technologies—from data platforms, data warehouses, data lakes, databases to cloud.

What business outcomes does Pythian deliver as a database managed service provider?

Better database management, for less

Pythian delivers tangible business outcomes by ensuring your databases are high-performing, secure, and always available. We reduce your operational costs and risk through proactive management, allowing your internal teams to focus on innovation and core business growth instead of routine database maintenance.

Reduce database and operational costs

Dramatically lower operational expenses. Move away from the high costs of maintaining a dedicated in-house DBA team, including salaries, training, and recruitment fees. We optimize your resource investment by providing specialized, 24/7 database expertise through a flexible managed service model that ensures you only pay for the expert support you need, precisely when you need it.

High data availability, accessibility and seamless scalability

Pythian’s approach delivers proactive support by continuously monitoring, analyzing, and fine-tuning your database environment to prevent issues before they occur. This predictive methodology ensures maximum application speed, responsiveness, and efficiency, directly translating to a superior end-user experience and better business outcomes.

Consolidate your vendors and partner for the long term

Instead of juggling multiple specialized vendors for different database platforms or cloud environments, you gain a single, dedicated partner for your entire data estate. Investing in one long-term partner like Pythian streamlines contracts, improves communication, and builds a deep, institutional understanding of your specific business and technical requirements, leading to more cohesive and strategic support.

Mitigate risk for your business

Pythian mitigates operational and security risks by maintaining strict compliance protocols, ensuring reliable disaster recovery planning, and implementing continuous security patching. Our experts enforce best practices across all of your data platforms, safeguarding your critical data against breaches, corruption, and downtime, thus protecting your business continuity and reputation.

Save more with Pythian as your Database Managed Services provider

Pythian’s database managed service includes a dedicated team of DBAs who specialize in the technologies you use. Save money and time not only hiring but managing internal database administrators. We become an extension of your team, ensuring your databases are managed, monitored and supported 24/7, 365 days of the year with proactive performance optimizations. 

"By hiring Pythian, we've been able to save the headcount that we would have had to hire out in the market, saving us hundreds of thousands of dollars a year. So, I think it's a big win for Harvard Business Publishing to have Pythian as a partner."
Stefano McGhee
Senior Manager of DevOps, Harvard Business Publishing
What is Pythian's database managed service onboarding process?

Pythian will be managing your databases within four weeks

Our guarantee is that we go above and beyond our customers expectations as their database management partner. To ensure we deliver white-glove service, there are a few steps we need to complete before we begin managing your databases.

Database performance optimizations 

Pythian will conduct a thorough database health check assessment to evaluate your database performance, security, and configuration. Our teams will optimize the performance of your databases for peak performance before we begin managing them. We will provide performance tuning recommendations and work with you to create a blueprint for future optimizations.

Our goal is to ensure your systems are always operating at peak performance—starting with performant operating systems.

Set clear service level agreements

Together, we will establish clear service level agreements (SLA). This ensures we minimize downtime, address issues quickly, and align on response times and systems performance expectations. 

Install database monitoring

Pythian’s monitoring and alerting tool is tightly integrated with Pythian’s business processes and third-party tools like Jira, Opsgenie, and GitHub. It integrates easily into the client’s existing tooling ecosystem and provides value without major architecture changes.

DBA onboarding

Following a comprehensive review, we seamlessly transition your database environments over to our team of database administrators (DBA). Pythian’s teams of DBAs will provide you with regular updates on database performance, monitoring and maintenance, providing performance optimizations to ensure we strengthen security, improve system reliability and your business has greater accessibility to data. 

Better database management—get more, for less

Save 60% in operational costs with Pythian’s database managed services

Related resources

Hear what our database management customers have to say about Pythian as their chosen partner

With over 3 decades of database experience, managing thousands of customers' systems, we deliver flexible database managed service solutions that suit your business needs.

HealthTech leader saves $700K/yr by outsourcing database management
Pythian helps HealthTech leader save over $700,000 each year with database managed service.

HealthTech leader saves $700K/yr by outsourcing database management

Pythian helped a leading medical device company modernize its database infrastructure, improving operational efficiency and boosting reliability.
Read the story ->
Harvard Business Publishing saved over $700,000 a year with remote DBA services
Harvard Business Publishing saves $700K each year with database managed services.

Harvard Business Publishing saved over $700,000 a year with remote DBA services

By partnering with Pythian, Harvard Business Publishing eliminated the need to hire and train in-house DBAs for multiple database platforms. This partnership saved them hundreds of thousands of dollars per year compared to hiring an internal team.

Read the story ->
International bank partners with Pythian for 24x7 database support
Australian bank partners with Pythian for database managed services.

International bank partners with Pythian for 24x7 database support

When an international bank’s payment platform experienced aggressive customer growth, the demand threatened to cause database performance and security issues. The bank leaned into Pythian for their database expertise to alleviate internal teams. 

Read the story ->

Frequently asked questions (FAQ) about database managed service providers

What is a database managed service provider (MSP)?

The terms 'database managed services' and 'managed database services' sound almost identical and are often used interchangeably. These two terms, however, describe fundamentally different business solutions. One, managed database services, is a product you buy—an automated cloud platform. The other, database managed services, is an expert service you hire—a specialized managed service provider (MSP) focused on day-to-day management of your databases. 

A Database Managed Service Provider (MSP) is a third-party company, like Pythian, takes on the responsibility for the full operational management, maintenance, and optimization of an organization's database systems. This is not a product you buy, but a team of database specialists you hire. A key difference is that an MSP like Pythian can manage your databases wherever they live—whether they are on-premises, in a private cloud, or even running on a DBaaS platform.

Continue reading the blog post: The Difference Between Database Managed Services and Managed Database Services

What is the difference between Database Managed Services (MSP) and managed database services?

The terms 'database managed services' and 'managed database services' sound almost identical and are often used interchangeably. It's a common point of confusion, even for seasoned decision-makers. These two terms, however, describe fundamentally different business solutions. One, managed database services, is a product you buy—an automated cloud platform. The other, database managed services, is an expert service you hire—a specialized managed service provider (MSP) focused on day-to-day management of your databases.  
Understanding the difference is critical to ensuring you get the value you expect. 

This is the most critical distinction between the two:

  • A managed database service (DBaaS) is a product. It's a cloud-based platform (think Amazon RDS or Google Cloud SQL) that automates infrastructure management, letting your team use a database without worrying about patching, backups, or provisioning.
  • A database managed service (MSP) is a service. It's an expert team you hire (like Pythian) that provides the human expertise, 24/7 monitoring, performance tuning, and security management to run your database well on any platform.
What companies provide Database Managed Services (MSP)?

A managed database service (DBaaS) is a product. It's a cloud-based platform (think Amazon RDS or Google Cloud SQL) that automates infrastructure management, letting your team use a database without worrying about patching, backups, or provisioning.
A database managed service (MSP) is a service. It's an expert team you hire (like Pythian) that provides the human expertise, 24/7 monitoring, performance tuning, and security management to run your database well on any platform. 

Companies who are Database Managed Service Providers (MSP) are: 

  • Pythian 
  • DatAvail 
  • Buchanan Technologies
  • Percona
  • DSP 

Continue reading the blog post
The Ultimate List: Top Database Managed Service Providers (MSP)

How to evaluate Database Managed Services Providers (MSP)?

Selecting a provider for database managed services provider (MSP) isn't a simple vendor choice. It's a critical decision that affects your stability, performance, and scalability. To move beyond costly, reactive "break-fix" cycles, you need a proactive partner.

Use this checklist to evaluate database managed service providers. A good partner helps you cut costs and adds value as your primary IT partner.

Who is the best Database Managed Service Provider (MSP)?

While the list of providers is extensive, Pythian stands out as a pioneering, independent leader, renowned for its technical depth and commitment to guaranteed outcomes across any database, any cloud, anywhere. Pythian's Database Managed Services are tailored to maximize your data value, not just maintain the status quo. 

  • Pythian: Offers a strategic partnership and comprehensive agnostic database managed services, supporting over 45+ database technologies with a focus on performance, migration, and cloud enablement.

  • Datavail: Offers flexible and tiered DBA and data engineering services with a focus on around-the-clock coverage.

  • Virtusa: Provides end-to-end database management, consulting, and digital transformation solutions with deep expertise in various RDBMS and NoSQL platforms.

  • CGI: Offers "à la carte" and fully managed database services, focusing on design, implementation, and maintenance of complex platforms.

Continue reading the blog post The Ultimate List: Top Database Managed Service Providers (MSP)

Why is Pythian the best choice as your database managed service provider (MSP)?

Pythian is the best choice for businesses looking for database managed services. Pythian has been delivering world-class database managed services for almost 3 decades. Pythian delivers a proactive approach to database managed services—ensuring database performance is continuously optimized, customers receive database monitoring reports, immediate response times and 24/7 database support. 

Businesses can expect to optimize database performance, minimize business disruption, reduce downtime, achieve higher data availability, ensure databases are built to scale, and benefit from stronger database security, all while saving up to as much as 60% in operational costs when they choose Pythian as their partner for database management services. 

Continue reading The Ultimate List: Top Database Managed Service Providers (MSP)

What is included as part of a database management service?

Pythian offers a full-service and proactive approach to database managed services.

Pythian’s database management services include: 

  • 24/7 database support: Pythian ensures our customers' systems are always being managed and performance is maintained—no matter the day or time.
  • Proactive database performance optimizations: Pythian is continuously improving database performance to increase systems reliability, security and data availability.
  • Advanced database monitoring tools: Pythian runs daily, weekly, and monthly health checks to evaluate database performance.
  • Immediate issue response times: Pythian delivers lightning speed response times—ensuring if an issue occurs, our DBAs are immediately responding to resolve the issue before it impacts our customer’s business.
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