Database Administration Services | Remote Database Administration (DBA) Services

Remote DBA services

Pythian offers 24/7 remote DBA services, providing immediate access to global database experts to manage, optimize, and modernize your data systems. We possess deep expertise across over 45+ types of databases and data warehouses, acting as a seamless extension of your in-house team. By partnering with Pythian, businesses can ensure their databases are always available, up-to-date, optimized, and secure, while potentially reducing operational data costs by up to 60%. Pythian's teams focus on permanent resolution of database issues, ensuring continuous business operations and reliable performance.

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Pythian offers 24/7 remote DBA services from global experts with expertise in 45+ database technologies, reducing operational costs by up to 60%.

60%

Decrease in operational spending

By partnering with Pythian, customers cut operational costs by up to 60% with our remote DBA services.

25,000+

Databases managed

Our remote DBA services support thousands of systems across 45+ technologies—from data platforms and warehouses to databases and cloud environments.

500+

Global customers

As a global provider of remote DBA services, we serve over 500 customers across the world—many who have been with us for decades.

What is included in Pythian's remote DBA services?

Pythian's remote database administration services provide you with the DBA support you need

Our proven approach to remote DBA services relies on four main pillars: performance optimization, security and compliance, proactive monitoring and database upgrade management. These pillars ensure that your databases are fast, secure, recoverable from disasters, and stable through continuous preventive care and routine maintenance.

Performance optimization

Our remote DBA support is dedicated to maximizing application responsiveness through a set of technical practices. The key activity our remote DBA experts focus on is performance tuning, which involves refining database, memory, connection, and OS configurations to suit your workloads. Our support also encompasses query optimization and index maintenance to ensure efficient SQL execution and rapid data retrieval, supported by regular statistics updates for accurate optimizer decisions.

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Security and compliance

Protecting sensitive data and adhering to industry regulations is a critical part of our remote DBA support, requiring a multi-layered security approach. Our defense strategy includes mandatory data encryption for both data in transit and at rest, along with strict user access control. Strong authentication mechanisms like multi-factor authentication (MFA) and continuous security audits of logs and configurations are necessary to detect vulnerabilities and ensure ongoing compliance with standards like GDPR, HIPAA, and PCI-DSS.

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Proactive monitoring

The core focus of our remote DBA services is preventive care, stability, and predicting problems before they cause outages. This is primarily achieved through continuous database health monitoring, which tracks real-time KPIs using sophisticated tools, and an effective alert management system that immediately notifies our remote DBA experts of critical issues. Additionally, the strategy includes routine maintenance and troubleshooting, covering scheduled tasks like integrity checks, capacity planning, and systematic issue diagnostics.

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Upgrade management

Patch and upgrade management is essential for applying updates to resolve bugs, improve performance, and address critical security vulnerabilities. Postponing critical database upgrades puts your business at risk due to unsupported software, compliance issues, and security vulnerabilities. Our remote DBA experts offer a proven, low-risk process to modernize your data environment, ensuring a stable, secure, and fully supported foundation with minimal business disruption.

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Harvard Business Publishing saved over $700,000 a year with remote DBA services

By partnering with Pythian, Harvard Business Publishing eliminated the need to hire and train in-house DBAs for multiple database platforms. This partnership saved them hundreds of thousands of dollars per year compared to hiring an internal team. The partnership freed up their internal resources to focus on more strategic initiatives, leading to increased overall efficiency.

Financial and operational efficiency

Our remote DBA services restructure costs, transitioning from high, fixed in-house expenses (salaries, training, etc.) to a predictable, variable OpEx model. This reduces total cost of ownership (TCO), improves budget predictability, and allows for capital reallocation. Our remote DBA experts ensure optimal resource utilization, providing support only when needed and eliminating under-utilized resources.

Performance, availability, and scalability

Databases achieve peak efficiency through continuous vigilance, including 24/7 proactive monitoring and rapid incident response to minimize downtime. Enhanced performance of your databases is ensured by our remote DBA experts who conduct tuning, continuous monitoring, and query optimization for faster processing. Beyond that, our remote DBA support ensures operational continuity through elastic scalability on demand and robust High Availability (HA) and failover assurance architectures.

Expertise, focus, and enhanced productivity

Our remote DBA services provide instant access to a deep bench of specialized, certified, cross-platform professionals, eliminating the overhead of hiring individual experts. By offloading routine tasks like database patching and backups, our remote DBA support services allow internal teams to refocus their energy on core, strategic, revenue-generating business initiatives. Our customers benefit from increased team productivity through expert assistance on complex challenges like cloud migrations and the adoption of modern best practices, security, and architectural standards.

Security, compliance, and risk mitigation

Our remote DBA services significantly reduce risk by providing fortified defense through enhanced security postures, proactive defense measures, and the implementation of robust protocols like encryption and access controls. Our remote DBA support ensures compliance with major regulations such as GDPR, HIPAA, PCI-DSS, and SOX by maintaining meticulous audit logs and properly configured systems. Pythian's remote DBA experts mitigate risk and ensure business continuity by designing and managing fully operational Disaster Recovery (DR) plans and comprehensive backup and recovery strategies, while also maintaining data integrity and governance.

What is Pythian's remote database administration service onboarding process?

Pythian's remote DBA experts will be managing your databases in just four weeks

We go above and beyond our customers' expectations as their remote DBA support partner. Our structured four-week onboarding process is a collaborative effort designed to lay a solid foundation for effective, ongoing remote DBA service and 24/7 support.

Optimize database performance

Pythian'S remote DBA experts will conduct a thorough database health check assessment to evaluate your database performance, security, and configuration. Our teams of remote DBA support consultants will optimize the performance of your databases for peak performance before we begin managing your systems. We will provide performance tuning recommendations and work with you to create a blueprint for future optimizations.

Our goal is to ensure your systems are always operating at peak performance—starting with performant operating systems.

Define clear service level agreements (SLA)

Together, we establish clear and transparent SLAs. We want to define system performance expectations and deliver remote DBA services that minimize downtime and ensure rapid response times if an issue occurs.

Set up database monitoring

As part of our remote DBA support, we provide 24/7 database monitoring. We integrate our proprietary monitoring tools with your existing ecosystem, or leverage your preferred monitoring tools.

Our teams of remote DBA experts align with your established ITIL processes, such as your ticketing systems and Change Advisory Board (CAB).

Handoff of database management

Following a comprehensive review, we seamlessly transition your database environments over to our team of remote DBA experts. Pythian’s remote DBA support consultants become an extension of your team. Our remote DBA services ensure your databases are managed, monitored and supported 24/7, 365 days of the year with proactive performance optimizations.

International bank partners with Pythian’s experts for 24x7 remote DBA support

When rapid growth threatened its vital SQL payments platform, this customer partnered with Pythian for 24/7 proactive support to ensure performance, security, and stability.

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HealthTech leader saves $700K/yr by partnering with Pythian for remote DBA services

Pythian supported a leading medical device company in modernizing its database infrastructure, improving operational efficiency and boosting reliability.

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SoundCloud used Pythian’s remote DBA service to unblock tech teams

SoundCloud utilized Pythian's on-demand remote DBA service to resolve tech challenges, unblocking their product teams and allowing them to focus on strategic initiatives.

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Frequently asked questions (FAQ) about remote DBA services

Remote DBA services refers to the responsibility of managing, monitoring and supporting databases on behalf of customers by an expert service provider. The responsibility of remote DBA experts is to manage the structure, access, manipulation, archiving, storage, integrity, etc. of customer data.

Pythian delivers remote DBA services—providing customers with teams of remote DBA experts who ensure 24/7 database management, monitoring and support.

Pythian offers a full-service approach that goes beyond basic remote DBA support. Pythian’s remote DBA services include; 24/7 database management and support to ensure systems are always being taken care of, proactive database performance optimizations to increase systems reliability, security and data availability, advanced database monitoring with rapid issue response, and on-going maintenance—providing customers with recommendations to help their business scale as data volumes increase.

Pythian has been delivering world-class remote DBA services for three decades. Pythian delivers a proactive approach to remote DBA support—ensuring database performance is continuously optimized, customers receive database monitoring reports, immediate response times and 24/7 database support.

Businesses can expect to optimize database performance, minimize business disruption, reduce downtime, achieve higher data availability, ensure databases are built to scale, and benefit from stronger database security, all while saving up to as much as 60% in operational costs when they choose Pythian as their partner for remote DBA services.

Pythian’s remote DBA services support over 45+ technologies, including data platforms, warehouses, databases, and cloud environments. Pythian has teams of remote DBA experts who specialize in the database technologies our customers use including Oracle, SQL Server, MySQL, PostgreSQL, Cassandra, MongoDB, MariaDB, IBM DB2, etc.

Pythian has a structured four-week onboarding process that includes a thorough database health check, defining clear service level agreements (SLA), setting up database monitoring and enabling remote DBA access, and finally, a seamless handoff of database management to our team of remote DBA experts.

What We Do

Remote DBA services

Pythian is globally trusted as a premier remote DBA service provider

Decrease in operational spending

Databases managed

Global customers

Pythian's remote database administration services provide you with the DBA support you need

Performance optimization

Security and compliance

Proactive monitoring

Upgrade management

Harvard Business Publishing saved over $700,000 a year with remote DBA services

Our remote DBA experts manage your data—no matter where it lives

Better database performance with Pythian's remote DBA services

Financial and operational efficiency

Performance, availability, and scalability

Expertise, focus, and enhanced productivity

Security, compliance, and risk mitigation

Pythian's remote DBA experts will be managing your databases in just four weeks

Optimize database performance

Define clear service level agreements (SLA)

Set up database monitoring

Handoff of database management

Save 60% in operational costs with Pythian's remote DBA services

Hear what our remote DBA service customers have to say about Pythian

International bank partners with Pythian’s experts for 24x7 remote DBA support

HealthTech leader saves $700K/yr by partnering with Pythian for remote DBA services

SoundCloud used Pythian’s remote DBA service to unblock tech teams

Frequently asked questions (FAQ) about remote DBA services